Recoupe turns a missed Stripe payment into a structured ten-day path back to paid — instead of one generic email and a write-off.
What the ten-day recovery sequence actually looks like:
I spent two years managing payment recovery for over 250 active EdTech customers. The pattern was always the same: people didn't refuse to pay. There was just no structured way to bring them back inside the window where they were still willing to. One generic email, then silence — and the revenue gets written off instead of recovered.
The moment a payment fails, Recoupe knows — there's no daily check or manual export.
Customer history and timing live here. The workflow does the waiting, on schedule, every time.
Each message is written for that customer's actual context, not pulled from a fixed template.
Email and SMS land on the days that matter — not all at once, not too late.
For the first pilot, I run the recovery sequence by hand — classifying customers, writing each message, and tracking outcomes — so you can see whether the approach works before anything is automated. You keep full control of your own customer communications.
I'm Guliad Ahmed. Before building Recoupe, I managed failed payment recovery inside an EdTech business for two years, watching recoverable revenue slip away every month for the same avoidable reason. Recoupe is the system I wish had existed then.
A 20-minute call is enough to know. No pressure either way.
Book a call